Apologies that I didn’t see your comment until now, you should have reflect your feedback to me if the toaster isn’t working, I am more than happy to return your $100 and take the toaster back. I did welcome you to share feedback after your testing but you never come back to me. I accommodated in the trade and made my trip over to downstairs of your residential building for the trade. I understand that having reschedule is not ideal, and this is the reason why I was willing to come over.